Terms of service
These Terms of Service govern your access to and use of TerraCeramics.store, including purchases made through our online store.
By visiting our website, placing an order, or otherwise using our services, you agree to these Terms of Service and any policies referenced herein.
1. Online Store Terms
By using this website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you, or that you are using the website with appropriate authorization or consent where required.
You may not use our products, website, or services for unlawful or unauthorized purposes.
2. Product Information
We make reasonable efforts to present product descriptions, specifications, dimensions, photographs, colors, and other information accurately.
However, the appearance of colors may vary depending on your device, monitor, lighting, and display settings. Minor variations in appearance may also occur where appropriate to the nature of the product.
We reserve the right to correct typographical errors, inaccuracies, or omissions and to update product information when necessary.
3. Prices
Prices displayed on TerraCeramics.store are subject to change without prior notice.
The price applicable to an order is generally the price displayed at checkout when the order is submitted, except where correction is permitted or required by applicable law.
Discounts and promotional offers may be subject to separate conditions and availability.
4. Orders
We reserve the right, where legally permitted, to refuse, limit, or cancel an order for legitimate reasons, including suspected fraud, incorrect product or pricing information, inventory limitations, payment issues, or misuse of promotional offers.
If payment has already been collected for an order that we cancel, the applicable amount will be refunded.
5. Payment
Customers agree to provide current, complete, and accurate billing and payment information when making a purchase.
Available payment methods will be displayed during checkout. Payment processing may be provided by third-party payment service providers and may also be subject to their applicable terms.
6. Shipping
TerraCeramics provides free worldwide shipping.
Our estimated delivery timeframe is 7–10 days. Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, severe weather, transportation disruptions, or incorrect delivery information.
Please see our Shipping Policy for additional information.
7. Returns and Refunds
Eligible purchases may be returned within 30 days of delivery, and eligible returns are free in accordance with our Return & Refund Policy.
Customers should review the Return & Refund Policy before initiating a return.
8. Intellectual Property
Unless otherwise stated, website content belonging to TerraCeramics, including original text, graphics, branding, logos, page designs, and other materials, is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, commercially exploit, or otherwise misuse protected TerraCeramics content without authorization.
9. Third-Party Services
Our website may use third-party providers for services such as payment processing, website infrastructure, order fulfillment, analytics, and shipping.
We are not responsible for independent third-party websites or services except to the extent required by applicable law.
10. Prohibited Uses
You may not use TerraCeramics.store to engage in fraud, distribute malicious code, interfere with website security, violate intellectual property rights, collect information unlawfully, impersonate another person, or engage in conduct prohibited by applicable law.
11. Limitation of Liability
To the maximum extent permitted by applicable law, TerraCeramics will not be liable for indirect, incidental, special, or consequential losses arising from use of our website or products where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited.
12. Governing Law
These Terms will be governed by applicable law, taking into account any mandatory consumer protections or other legal rights that apply based on the customer's jurisdiction.
13. Changes to These Terms
We may update these Terms of Service periodically. The current version will be published on this website with an updated revision date where appropriate.
14. Contact
Questions regarding these Terms may be directed to:
TerraCeramics
260 Washington St, Malden, MA 02148, United States
Email: support@TerraCeramics.store
Phone: 857-928-7757